Terms of Service


Effective Date: October 3, 2025
Last Updated: October 3, 2025

This service, Gift &., is operated by COMPASS Learning Corporation (hereinafter referred to as 'the Company').

These Terms of Service ("Terms") govern your use of our e-commerce platform for the purchase of Japanese-made beauty devices, household products, and accessories. By accessing or using our services, you agree to be bound by these Terms in accordance with Philippine laws, including the Philippine Consumer Act (Republic Act No. 7394), the Electronic Commerce Act (Republic Act No. 8792), and the Data Privacy Act (Republic Act No. 10173) (hereinafter referred to as the Philippine Republic Act No. 10173).

Acceptance of Terms

By accessing, browsing, or using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and all applicable laws. If you do not agree with these Terms, you must not use our services.

You must be at least 18 years old and legally capable of entering into a contract under Philippine law to use our services.

Modifications

We reserve the right to modify these Terms at any time. Changes take effect immediately upon posting on our website with the updated effective date. Continued use of the services constitutes acceptance of the revised Terms.

Description of Services

Our platform provides:

  • Japanese-made beauty devices, personal care equipment, and related accessories
  • Household and lifestyle products imported from Japan, such as kitchenware, cleaning tools, and daily necessities
  • Small consumer goods including electronic accessories, wellness products, and other similar items (collectively, the "Products")
  • Online ordering and payment processing
  • Customer support and after-sales service

Account Registration

Creating an Account To make a purchase, you may need to create an account by providing:

  • Accurate personal information (name, email, phone number)
  • Valid billing and shipping addresses
  • A secure password for account access

Account Security You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities under your account
  • Promptly notifying us of any unauthorized access
  • Providing accurate and up-to-date information

Orders and Contracts

Placing Orders When placing an order, you make an offer to purchase products at the stated price. We reserve the right to accept or reject any order. A contract is formed upon our confirmation of your order. You will receive email confirmation with order details.

Order Accuracy You are responsible for verifying the accuracy of your order, including product selection, quantities, and delivery information. Please review your order carefully before confirmation.

Order Cancellation Orders may be canceled within 24 hours of placement, depending on processing status. After shipment, our Return Policy applies.

Pricing and Payment

Pricing

  • Prices are displayed in Philippine Pesos (PHP) unless otherwise indicated
  • Prices include applicable taxes and duties where indicated
  • Shipping fees are calculated separately and displayed at checkout
  • Prices are subject to change without notice

Payment Methods We accept payments via:

  • PayPal: Secure international payment processing
  • PayMongo: Philippine local payment solution including cards and e-wallets
  • Other methods displayed at checkout

Payment Processing Full payment must be received before order processing. Failed payments may result in order cancellation. Payment processing is subject to the terms of our payment providers.

Products and Delivery

Product Information We strive to provide accurate product details including:

  • Descriptions, specifications, and images
  • Availability and stock levels
  • Estimated delivery times
  • Warranty and support information

Delivery

  • Delivery times are estimates and may vary based on location and circumstances
  • Risk of loss transfers to you upon delivery
  • Accurate delivery information must be provided
  • Additional charges may apply for remote locations

Title to products and risk of loss pass to you upon delivery to the address you provided. Please inspect on delivery and notify us of damage, loss, or shortage within 24 hours so we can coordinate with the carrier.

Import Regulations

Products are imported from Japan and comply with Philippine import regulations and safety standards. You are responsible for any additional local requirements.

Service Interruptions

In case of a prolonged service outage affecting order processing, we will notify affected customers and provide options such as delayed fulfillment, substitution (with consent), or cancellation with refund.

Returns, Refunds 

Consumer Rights Protection Under the Consumer Act of the Philippines (RA 7394), consumers have the legal right to repair, replacement, or refund for defective goods. These rights cannot be waived or limited by store policy.

We accept returns, exchanges, or refunds in the following cases:

  • The product is defective, damaged, or malfunctioning
  • The product differs from the description
  • A shipping error occurred (in which case we will cover return shipping costs)
  • The product fails to meet the implied warranties of merchantability or fitness for purpose

Non-Defective Items Returns for change of mind or personal reasons are not accepted. However, your legal rights under RA 7394 concerning product quality remain fully protected.

Procedure Within 7 days of delivery, contact us at info@giftand.compass.style with your order number and reason for return. We will guide you through the return process while ensuring compliance with consumer protection law.

Refund Method In compliance with DTI Administrative Order 09-14, we will typically issue refunds to the original payment method within 5 business days after inspection of the returned item is completed.

Warranty

Statutory Warranty Application In accordance with RA 7394 Sections 97–100, all non-food consumer goods sold by our store carry a minimum 60-day statutory warranty.

Extended Warranty (Store Policy)

Consumer Protection Compliance As an importer/retailer of overseas products, we assume full manufacturer's warranty responsibility to ensure that Philippine consumers enjoy protections equivalent to domestic products, consistent with RA 7394 Section 4(as).

Initial Defects Under consumer law, for defects reported within 7 days of delivery, we will provide free replacement, repair, or refund.

Functional Defects under Normal Use For defects arising under normal usage within 6 months of delivery, we will likewise provide free repair, replacement, or refund.

Consumer Choice Priority Per DTI guidelines, consumers may choose repair, replacement, or refund. We will prioritize replacement or refund. If repair is feasible and you prefer it, we will arrange it free of charge (within approximately 30 days, subject to parts availability).

Warranty Exclusions The following are excluded to the extent consistent with the Consumer Act's reasonable limitations:

  • Misuse, accidental drops, or physical damage
  • Water or moisture damage due to improper use
  • Unauthorized disassembly or modification
  • Electrical incompatibility due to customer's equipment
  • Normal wear and tear of consumables or accessories

Important Notice on Consumer Rights

  • This warranty cannot be overridden by a "no returns / no exchanges" sign or policy.
  • If you believe your consumer rights have been infringed, you may file a complaint with the Department of Trade and Industry (DTI).
  • Warranty-related disputes may be pursued under small claims procedures under Philippine law.
  • These legal rights apply regardless of whether you have the receipt — alternative proofs of purchase may also be accepted.

DTI Compliance This policy is designed to comply with mandated fair trade practices and consumer protections under DTI Administrative Orders 2-03 and 09-14.

Intellectual Property

Our Rights All content on our platform is protected under intellectual property laws, including:

  • Website design, layout, and functionality
  • Product images, descriptions, and marketing materials
  • Trademarks, logos, and brand names
  • Software, code, and technical systems

Limited License You are granted a limited, non-exclusive license to access and use the platform for personal, non-commercial purposes, subject to these Terms.

Restrictions You must not:

  • Copy, reproduce, or distribute content without permission
  • Use trademarks or branding for commercial purposes
  • Reverse engineer or extract source code
  • Create derivative works based on the platform

User Obligations

As a user, you agree to:

  • Provide accurate and truthful information
  • Use the services in compliance with applicable laws
  • Respect the rights of other users and third parties
  • Maintain account security
  • Pay all fees incurred under your account
  • Comply with our policies and guidelines

Communications

You consent to receive communications via email, SMS, or other electronic means regarding orders, accounts, and promotional offers, in accordance with your marketing preferences. You may manage marketing preferences at any time.

By submitting reviews, photos, or comments, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, publish, and display such content for marketing and customer feedback purposes, subject to our Privacy Policy.

Prohibited Activities

You must not:

  • Use the services for illegal or unauthorized purposes
  • Violate laws in your jurisdiction or ours
  • Transmit malicious code, viruses, or harmful software
  • Attempt unauthorized access to systems
  • Harass, abuse, or harm other users or staff
  • Impersonate any person or entity
  • Collect user information without consent
  • Engage in fraudulent activity or payment disputes
  • Resell products for commercial purposes without permission

We may limit quantities, refuse, or cancel orders that appear to be placed by resellers, distributors, or for commercial resale without our prior written consent.

Promotions and Coupons

Promotions and coupons are subject to terms stated at issuance, including validity periods, exclusions, non-transferability, and non-cash value.

Pre-orders

Estimated delivery dates may change; you may cancel for a full refund before shipment if dates materially change.

Our site may contain links to third-party sites or services (e.g., courier tracking). We are not responsible for their content, policies, or practices.

Compliance with Philippine Standards

Where applicable, products comply with Philippine standards and regulations (e.g., DTI/BPS for electrical safety; FDA where legally required). We may request additional information to ensure lawful sale and delivery.

Service Availability and Disclaimers

"As Is" Service Disclaimer Our services are provided "as is" and "as available" without warranties of any kind, including:

  • Fitness for a particular purpose
  • Accuracy, reliability, or completeness of information
  • Uninterrupted or error-free operation
  • Security of data transmission
  • Compatibility with your devices or software

We provide the services on an 'as is' and 'as available' basis to the extent permitted by law. Nothing in these Terms affects your statutory rights under the Philippine Consumer Act.

Service Availability We strive to maintain service availability but do not guarantee uninterrupted access. Temporary unavailability may result from:

  • Scheduled maintenance or system updates
  • Technical or server issues
  • Internet connection problems
  • Circumstances beyond our reasonable control

Limitation of Liability

  • Product Liability: Our liability is limited to the purchase price of the product. We are not liable for indirect, consequential, or punitive damages except as required under Philippine Consumer Protection laws.
  • Maximum Liability: Our total liability for any claim shall not exceed the amount paid by you for the specific product or service that is the subject of the claim.
  • Consumer Rights: Nothing in these Terms limits your statutory rights under the Philippine Consumer Act, including rights to refunds, repairs, or replacements for defective products.

Force Majeure

We are not responsible for failure or delay in performance due to:

  • Natural disasters, typhoons, earthquakes, or other acts of God
  • War, terrorism, or civil unrest
  • Government actions, laws, or regulations
  • Labor disputes or strikes
  • Internet or communication failures
  • Pandemics or epidemics
  • Other circumstances beyond our reasonable control

During such events, we will make reasonable efforts to minimize disruption and promptly notify affected users.

Indemnification

You agree to indemnify, defend, and hold harmless our company, officers, directors, employees, agents, and affiliates from any claims, damages, losses, costs, or expenses (including reasonable attorney fees) arising from:

  • Use or misuse of the services
  • Violation of these Terms
  • Infringement of third-party rights
  • Content submitted to the platform
  • Negligence or misconduct

Service Modification and Termination

Service Changes We reserve the right to:

  • Modify, suspend, or discontinue services at any time
  • Update product offerings and pricing
  • Change website features
  • Implement new policies and procedures

Account Termination We may terminate or suspend accounts for:

  • Violation of these Terms
  • Fraudulent or illegal activity
  • Non-payment
  • Prolonged inactivity
  • Abuse of services or staff

Effect of Termination Upon termination, your right to use the services ends immediately. Pending orders will be processed or refunded per our policies. We may retain transaction data as required by law (e.g., tax and accounting) and our Privacy Policy.

Governing Law and Dispute Resolution

Governing Law These Terms are governed by and construed in accordance with Philippine laws, including:

  • Philippine Consumer Act (Republic Act No. 7394)
  • Electronic Commerce Act (Republic Act No. 8792)
  • Data Privacy Act (Republic Act No. 10173) (hereinafter "Philippine Republic Act No. 10173")
  • Civil Code and other applicable Philippine laws

Jurisdiction Disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts in the Philippines.

Dispute Resolution Before pursuing formal legal action, we recommend:

  • Direct communication with our Customer Service team
  • Good-faith efforts to resolve disputes amicably
  • Mediation through appropriate consumer protection agencies (e.g., DTI)

This does not limit your rights under Philippine law.

Contact Information

Customer Service:

  • Email: info@giftand.compass.style
  • Address: Unit 2J, The Grand Hamptons Tower 2, 1st Avenue corner 31st Street, Bonifacio Global City (BGC), Taguig

Miscellaneous

Severability If any provision of these Terms is found invalid or unenforceable, the remaining provisions remain in full force and effect.

Entire Agreement These Terms, together with our Privacy Policy and Return Policy, constitute the entire agreement between you and us regarding your use of the services.

Language In the event of any conflict between the English and Japanese versions of these Terms, the English version prevails for legal purposes.

Waiver Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision.

Assignment You may not assign or transfer your rights or obligations under these Terms without our written consent. We may assign these Terms freely.

Additional Notices

  • Our beauty devices are consumer products and are not medical devices. They are not intended to diagnose, treat, cure, or prevent any disease. Follow the user manual and safety instructions. Discontinue use if irritation occurs and consult a professional.
  • Prices are shown in PHP and are VAT-inclusive. Shipping and handling are shown at checkout. We issue official receipts/e-invoices in accordance with BIR requirements.

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.